Welcome to Steve Dzaba Images, where the breathtaking beauty of God's glorious creations, flowers meets abstract art. Explore our collection inspired by the vibrant colors and intricate forms of flowers, capturing their essence in unique and imaginative ways. Immerse yourself in a world where art and nature intertwine, inviting you to the divine in every piece.
Refund Policy
STEVE DZABA IMAGES
Refund Policy
At SteveDzabaImages.com, our goal is to ensure that every customer is completely satisfied with their purchase. As our fine art giclée prints are custom-made to order in various sizes, all sales are final. Once an order is received and sent for production it can't be canceled. This policy allows us to maintain the highest level of quality and craftsmanship in each and every piece we produce.
Quality Assurance
We take great pride in the quality of our giclée prints and strive to deliver the best possible product to our customers. However, if you find the quality of your giclée print to be unsatisfactory upon receipt, we offer two options to address your concerns:
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Website Store Credit: We will issue a store credit for the full value of the print, which can be used for future purchases on our website.
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Product Replacement: We will replace the unsatisfactory print with one of equal or lesser value, ensuring you receive a product that meets your expectations.
To initiate a quality issue claim, please contact our customer service team within 7 days of receiving your order. We may request photos of the unsatisfactory print to better understand the issue and facilitate the resolution process.
Shipping Damage
While we take utmost care to package our prints securely to prevent damage during transit, we understand that unforeseen incidents can occur. If your print arrives damaged, please refer to the shipping carrier for claims related to shipment damage. The carrier is responsible for handling any claims and compensation for goods damaged in transit. If you have a successful damage claim against the carrier and wish to have the print replaced you can reorder the print and we will do our best to accommodate its reproduction although the limited edition number sequence may change. If the actual number of limited edition prints is reached and no more of that print are to be reproduced, you can request another portrait print of a different art work from the site to replace the damaged print. It will be the responsibility of the shipping carrier to which you file a "successful" damage claim to pay you for the replacement of the artwork.
Contact Information
For any questions or concerns regarding our refund policy, please reach out to our customer service team at steve@stevedzabaimages.com. We are here to assist you and ensure your experience with SteveDzabaImages.com is nothing short of exceptional.
Thank you for choosing SteveDzabaImages.com for your fine art needs. We appreciate your understanding and support of our custom, made-to-order process.